Acknowledgement of Country
We acknowledge the Wurundjeri People of the Kulin Nation, on the land on which we operate. We would like to pay our respects to Elders past, present and emerging. We also acknowledge that this land was never ceded.
Are tungsten rings suitable for all genders and styles?
Absolutely! Tungsten rings are known for their versatility and durability, making them a perfect choice for people of all genders, sizes, and style preferences.
Why are alternative metals a great choice for rings?
Tungsten rings are non-traditional and can be customised to express your unique identity and style. They are also exceptionally durable, ensuring they can withstand daily wear and tear. We try to keep an inclusive size range in stock as much as we can!
Do you offer rings for all sizes, including non-standard sizes?
We provide a wide range of ring sizes, and strive to create a diverse size range, including non-standard sizes and half-sizes. We believe you should have the most comfortable fit possible. If you're unsure of your ring size, order our Ring Sizer Kit here.
Are your tungsten rings hypoallergenic?
Tungsten is a hypoallergenic material, making it an excellent choice for those with sensitive skin or metal allergies.
What is the warranty on your tungsten rings?
We offer a lifetime warranty on all our tungsten rings, ensuring your ongoing satisfaction.
Can I exchange or return my tungsten ring if it doesn't meet my expectations?
Yes, we have a hassle-free return and exchange policy. Please refer to our Returns and Exchanges Policy for details on the process.
How do I care for and clean my tungsten ring?
Tungsten rings are low-maintenance. You can clean them with mild soap and water or use the jewelry polishing cloth included in your order for a shiny finish. Avoid exposing your ring to harsh chemicals or extreme temperatures.
How will my ring be shipped?
Unyted Rings are posted from Naarm/Melbourne, Australia. Our rings include a ring pouch and ring box, so your ring can be safe in your pocket ready for a romantic proposal, or presented in a more traditional ring box. We use paper-based packaging that is 100% recyclable.
Need to keep the parcel a surprise? We recommend using an Australia Post parcel locker, a free service to receive a delivery securely, at an address other than home.
Can I find information on ring sizing and conversion charts on your website?
Yes, we provide a comprehensive ring sizing guide here (LINK) and an international conversion chart to help you find the perfect fit.
Can I order matching sets for couples or partners?
Absolutely! Many of our tungsten rings are available in matching sets, allowing you to symbolize your connection.
How can I contact you for further assistance?
You can reach out to us here
RETURNS AND REFUNDS POLICY
Returns Policy
At Unyted, we want you to be completely satisfied with your tungsten ring purchase. If for any reason you are not happy with your order, we offer a hassle-free returns process to ensure your peace of mind.
Please take a moment to review our returns policy below:
30-Day Satisfaction Guarantee
We understand that sometimes things don't work out as planned. That's why we offer a 30-day satisfaction guarantee on all our tungsten rings. If, within 30 days of receiving your order, you find that your ring doesn't meet your expectations, you can initiate a return.
Eligibility Criteria
To be eligible for a return, your tungsten ring must meet the following criteria:
The ring must be in its original condition.
No questions asked returns within 30 days of receiving your ring. Please note, custom-engraved rings can only be returned if there is a manufacturing defect or error on our part.
After 30 days of receiving your ring, returns are only accepted if there is a manufacturing defect or an error on our part.
Easy Return Process
Returning your ring is simple:
- Contact us within 30 days of receiving your order to initiate the return process. Be sure to provide your order number and reason for the return.
- Once your return request is approved, we will provide you with instructions on how to send the ring back to us.
- Carefully package your ring in its original box, along with any accessories and documentation.
- Upon receiving your returned ring, we will inspect it to ensure it meets our eligibility criteria. Once approved, we will process your refund or exchange, typically within 7 business days.
Refund or Exchange
You have two options:
Refund: If you choose a refund, we will issue a refund to the original payment method used for your order. Please note that shipping charges are non-refundable.
Exchange: If you prefer an exchange, we will gladly help you select a different ring or size. Any price difference will be adjusted accordingly.
Questions or Assistance
If you have any questions or need assistance with your return, please do not hesitate to contact us. We are here to help and ensure your satisfaction.
Warranty
Easy! Our tungsten rings are backed by a lifetime warranty to protect against manufacturing defects.
Note
Unyted reserves the right to reject returns that do not meet our eligibility criteria or have been damaged due to misuse.
We appreciate your trust in us and look forward to serving you with high-quality tungsten rings that you'll love.